Forklift Driver
About the job Forklift Driver(Internal Applications Only – Malekana)
Description:
To operate and maintain the Forklift in a safe and cost effective manner. Ensure comprehensive Customer service in the Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
Requirements:
- Grade 12 or minimum of 1 (one) year work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Must be willing to work shifts, weekends and Public Holidays
- Must be able to work under pressure
- Must be physically fit to operate a forklift
- Must have a valid forklift license
Key Performance Area:
Customer Service
- Acknowledge all Customers and determine their needs
- Advise Customers correctly on product
- Assist Customer with any product queries
- Assist with Customer complaints timely
- Add on sales, e.g. paint v/s paint brushes, thinners, etc.
- Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’
Advise Customers on the additional services provided:
Delivery service / bulk deposits
Glass cutting
Plan reading
Credit programmes
Special orders
Trusses
Distant ordering
VIC Customer Programme
Knowledge
See other Jobs here beside Cashbuild jobs
Merchandising Standards
- Bulk stock area to be merchandised safely and according to Store layout plan
- Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
- Merchandise stock according to approved layouts and planograms
Housekeeping
Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation. Correct shelf price labelling within area of responsibility. Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Loss Prevention and Security
Identify any gaps in the displays, investigate causes and report any concerns to management’ Be aware of suspicious behaviours or people and report any suspicions to management’ No product to be loaded for a Customer without proof of purchase or required documentation
Safety (OHSA) Requirements
- Ensure not to overload the Forklift
- Ensure not to overload racking and shelving
- Ensure to wear the Safety Helmet and Kidney Belt at all times when operating the Forklift
- Do not use forklift to lift personnel.
Values:
Integrity
- Complying with generally accepted standards in activities related to the position.
- keeps promises.
- creates realistic expectations.
- is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.
Accuracy
- Effectively handling detailed information and being consistently attentive to details.
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.
Client focus
- Identifying and actively responding to clients’ wishes and needs.
- Deals with clients in a friendly manner.
- Shows involvement in the client’s problem.
- Makes clients feel welcome.
- Approaches the client’s question with a can-do mentality
Personal development
1. Being aware of one’s own strengths and weaknesses: consciously working on personal development.
2. Is focused on self-broadening and/or gaining more in-depth knowledge.
3. Follows relevant training programmes and/or looks for opportunities to gain experience.
4. Seeks and uses opportunities for personal development.
5. Asks for feedback in order to learn
Ready to take the next step in your career?
Cashbuild Group Employee Value Proposition
Cashbuild is South Africa’s largest retailer of building materials and offers excellent equal opportunity career prospects for the individual in a fast-moving consumer goods environment.With opportunities for personal growth, career advancement, and the chance to contribute to innovative solutions that drive real-world impact, we empower you to thrive while making a difference.
